This website is owned and operated by Unisyn Limited, a company registered in England and wales registration no: 8098709. EVOQE is our registered brand name.
Our Terms and Conditions of Sale are mentioned here and these are applicable for any contract between us and you for sales of our products through our website. You must read these carefully before placing an order. By confirming that you have read and accepted these Terms and Conditions of Sale when you submit an order through the website, you confirm your unconditional acceptance of these.
These Terms and Conditions of Sale along with your order Confirmation constitute the contract between us and you for the supply of products. No other terms and conditions shall apply. The contract cannot be varied unless mutually we agree to vary it in writing or by email. A copy of this Terms of Conditions of Sale can be stored electronically or printed by all users of our Website.
We will try our best to provide correct and up-dated information about products. However we do not guarantee that there will be no errors in the description and/or pricing of the products or that product will always be available if you wish to place an order to purchase them. None of the material contained in our website is to be relied upon as a statement or representation in relation to products. All product images, illustrations and descriptions are for information purpose only. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
We reserve the right, at any time and without notice, to modify the information about products displayed on our website, including without limitation information on prices, description and availability. However, changes to price, availability or description of any products will not affect orders submitted by you which have already been accepted by us.
Making a Purchase
In order to make a purchase you must place an order. To place an order you will have to select the desired products on the Website, select your preferred shipping method and add to the cart. Click on the checkout button and proceed for payment. We will not accept orders placed in any way other than as detailed above.
Orders will only be processed and shipped if we understand order is complete. An order is considered complete if all relevant information requested throughout the order process has been entered correctly and the terms and conditions agreed.
If you have any problems during the placement of an order or if you are not sure whether or not your order made through the website has been finalized, contact us using the contact information in the Contact Us section.
When you place an order you make an offer to us to purchase the products you have selected. Orders are subject to availability and acceptance by us and we may, at any time and at our sole discretion, refuse to accept your order, including but not limited to the cases as mentioned below:
You provided us with incorrect information, including without limitation insufficient or incorrect payment details, incorrect billing information; insufficient or incorrect shipping address; or fraudulent information; There is an error on our website relating to the products that you have ordered, for example an error relating to the price or description of the products as displayed on our website; The products that you have ordered are no longer available through our website.
If we cannot accept your order we will contact you by email or telephone as soon as possible but in any case no later than 14 days from the date of your order. If we cannot accept or perform your order because the products are no longer available, or because of an error in the prices and/or other information about the products for which you have placed an order, we will contact you and suggest alternative products that you might wish to purchase. If you do not accept our suggestions then we will cancel your order in relation to those products we cannot supply and refund to you any money that you have paid to us.
If you have placed the order through the website you will receive an e-mail confirming receipt of your order, containing the relevant details of your order. Please note that this e-mail does NOT constitute an acceptance of your order. Unless you cancel your order, your order will be shipped.
If you wish to cancel your order please contact us using the contact information in the Contact Us section. We will not accept orders cancellation made in any way other than that listed above.
The prices of the products indicated on our website will be confirmed in the order confirmation we will send to you via e-mail. All prices are in GBP and also converted to Euro and inclusive of VAT but do not include the delivery charge.
Delivery costs may apply to your order as indicated on our website at the time you submit your order. Delivery costs will depend on the value of your order and your required shipping method.
We reserve the right to modify the price of our products on our website at any time and without prior notice. Changes to the price of products will not affect your order once we have accepted the order and sent to you an order confirmation.
You may pay by credit or debit card or through PayPal. Payment must be made in the currency as indicated on your order before you submit it.
If you pay by credit or debit card, you must supply your card details when you place your order. Your credit or debit card will be debited for the total value of your order at the time your order is received by us. We will not accept your order, neither will we supply the products to you until your credit or debit card issuer has authorised the use of your card for payment of the products ordered. If we do not receive such authorisation we will notify you. We reserve the right to verify the identity of the credit or debit card holder by requesting appropriate documentation.
We take all reasonable care to make our website secure and to prevent frauds. All credit and debit card transactions on this Website are processed by “Worldpay” a secure online gateway that will be responsible for holding and automated handling in a secure environment of the information relating to your payment details.
If you are paying by PayPal you will be asked to log in to your PayPal account with your email address and password to confirm the payment. Your products will be supplied after your payment is cleared. If we do not receive payment in cleared funds within 30 days after the date of your order then your order will be cancelled.
We will send the products to you at the delivery address indicated on your order Confirmation.
Returns and Exchange of Products
To return or exchange products to us, please read carefully related Returns and Exchange Policy mentioned on our website.
If you have received the ordered products and are not satisfied with any of them or have simply changed your mind about purchasing them, you may exercise your right of withdrawal without penalty and without giving any reason and request a refund, in accordance with the European Distant Selling regulations. Please read carefully our Returns and Exchange policy mentioned on our website.
We will provide you with a refund as soon as possible after you inform us of your decision to cancel the contract and in any case and at the latest within 30 days for any sum that has been paid by you or debited from your credit card for the Goods.
Our liability for damages caused by slight negligence shall, irrespective of its legal ground, be limited as follows:
We shall be liable up to the amount of the foreseeable damages typical for this type of contract due to a foreseeable breach of material contractual obligations. We shall not be liable for any loss or damage that is unforeseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.
We only supply products for domestic and private use. You agree not to use the products for any commercial or business purpose and we have no liability to you for any loss or profit of business.
To the extent permitted by law, we do not accept any liability for any failure or fault in any Products arising as a result of you adapting or modifying such Products in any way.
We do not in any way exclude or limit our liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
(d) any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
(e) defective products under the Consumer Protection Act 1987.
WE shall not be liable for injury, loss or damage resulting directly or indirectly, from the use of our protective clothing and armour. There is no protective clothing or armour which can protect the user from all possible impacts, abrasion or injury.
Events beyond Our Control
We will make every effort to perform our obligations under these Terms of Conditions of Sale. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control, including, without limitation, an act of God, explosion, flood, fire or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government intervention; a third party act or omission; failure of our supplier(s); failure by you to give us a correct delivery address or notify us of any change of address, or a failure by you to affect payment.
We will inform you of any such unforeseen event as soon as possible after its occurrence and we will perform our obligations as soon as reasonably possible. Should this interruption continue beyond a period of 2 (two) weeks, you will be entitled to cancel the Order, and a refund will be made in accordance with Clause 9 of these Terms of Sale.
These Terms of Conditions of Sale are governed by UK Law without regard to principles of conflicts of law that otherwise would require the application of the laws of another jurisdiction.
If you have any questions about these Terms of Conditions of Sale, our products or your order, contact us using the contact information in the Contact Us section.
Neither our failure nor your failure to enforce any term of these Terms of Sale constitutes a waiver of such term. Such failure shall in no way affect the right later to enforce such term.
We have the right to revise and amend these Terms and Conditions of Sale from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements.